Warranty | Noxturne 2026

Standard

2-Year Warranty

Free

Included with every Noxturne scooter

✓ Manufacturing defects
✓ Battery capacity < 70%
✓ Motor failures
✓ Controller issues
✓ Frame cracks

Recommended

Noxturne Care+

$149

Extended protection & peace of mind

✓ Everything in Standard
✓ Accidental damage
✓ Theft protection
✓ Priority support
✓ Free annual tune-up
✓ 3-year total coverage

What's Covered

Frame & Deck

Structural cracks, weld failures, and material defects for 2 years.

Battery & Electronics

Battery capacity degradation below 70%. Controller and display failures.

Motor & Drivetrain

Motor burnout, bearing failures, and belt issues (if applicable).

Braking System

Electronic brake failures, sensor malfunctions.

What's Not Covered

Normal wear and tear (tires, brake pads, grips)
Cosmetic damage (scratches, dents that don't affect function)
Damage from unauthorized modifications
Water damage beyond IPX rating
Commercial use (rental fleets) without business license
Lost or stolen scooters (without Care+)

How to Claim

1

Contact Us

Email support@noxturne.com with your order number and issue description.

2

Diagnosis

Our team will troubleshoot remotely or request photos/video of the issue.

3

Resolution

We ship replacement parts or arrange repair at authorized service center.